Welcome to RecallSentry, a product recall notification and management application provided by the Center for Recall Safety ("Company," "we," "us," or "our").
By downloading, installing, accessing, or using the RecallSentry mobile application or web application (collectively, the "App" or "Service"), you ("User" or "you") agree to be bound by these Terms of Use ("Terms").
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE APP. If you do not agree to all of these Terms, you may not access or use the App.
These Terms constitute a legally binding agreement between you and the Center for Recall Safety. Your use of the App is also governed by our Privacy Policy, which is incorporated herein by reference.
You must be at least 13 years of age to use the App. If you are under 18 years of age (or the age of legal majority in your jurisdiction), you may only use the App with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.
The App is intended for use by residents of the United States. Recall information provided through the App is primarily sourced from U.S. federal agencies including:
Users outside the United States may access the App, but recall information may not be relevant to products available in their jurisdiction.
You represent and warrant that you will use the App in compliance with all applicable local, state, and federal laws and regulations.
RecallSentry provides the following services:
While we strive to provide accurate and timely recall information, we do not guarantee that:
Recall data is sourced from third-party government agencies, and we are not responsible for inaccuracies in source data.
The App provides informational services only and is not a substitute for:
To access certain features of the App, you must create an account by providing:
Optional information may include your name, address, city, state, and ZIP code.
You are responsible for:
We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.
You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate, current, and complete.
Each user may maintain only one account. Creating multiple accounts may result in termination of all accounts.
| Plan | Key Features |
|---|---|
| Free | Access to recall browsing · Save up to 5 recalls · Basic search functionality · Limited usage quotas |
| SmartFiltering $1.99/mo |
Enhanced filtering capabilities · 15 saved recalls · Up to 10 saved filters · State-based filtering (up to 3 states) · Allergen alert preferences |
| RecallMatch $4.99/mo |
All SmartFiltering features · Unlimited saved recalls and filters · Household inventory management · Automated recall matching · VIN-based vehicle recall tracking · Full RMC enrollment and tracking |
Subscriptions automatically renew unless:
You may cancel your subscription at any time through:
Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a subscription period.
If offered, free trials convert to paid subscriptions upon expiration unless cancelled. You will be charged the applicable subscription fee at the end of the trial period.
You may use the App solely for:
You agree NOT to:
If you submit any content through the App (such as photos for RMC enrollment), you:
The App and its contents, including but not limited to software code and architecture, user interface designs, graphics, logos, and icons, text and documentation, and the RecallSentry and Center for Recall Safety names and logos are owned by or licensed to the Center for Recall Safety and are protected by copyright, trademark, and other intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and install the App on your personal device(s) and use the App for your personal, non-commercial purposes.
This license does not include any right to modify or create derivative works of the App, sublicense, sell, or transfer your rights, or use our intellectual property for any commercial purpose.
Recall information sourced from federal agencies (FDA, USDA, CPSC, NHTSA) is generally in the public domain. Our compilation, organization, and presentation of such data, along with our proprietary features, remain our intellectual property.
If you provide suggestions, ideas, or feedback about the App ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use and incorporate such Feedback without obligation to you.
The App integrates with third-party services including:
Your use of third-party services is subject to their respective terms of service and privacy policies:
The App may contain links to third-party websites or resources. We are not responsible for the availability or accuracy of such external sites, content, products, or services on or available from such sites, or any damage or loss caused by your use of such sites.
Your use of the App is also governed by our Privacy Policy. By using the App, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.
We collect and process:
If you choose to use allergen alert features, you consent to our collection of health-related data (your allergy preferences). This data is:
Subject to applicable law, you have the right to access, correct, delete, and export your personal data, and withdraw consent for optional data processing. These rights can be exercised through Settings > Privacy & Data in the App.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OR COMPLETENESS OF INFORMATION.
We do not warrant that the App will be uninterrupted, timely, secure, or error-free; that results obtained from using the App will be accurate or reliable; that any errors in the App will be corrected; or that the App will be compatible with your device or other software.
WE DO NOT GUARANTEE THAT THE APP WILL IDENTIFY ALL RECALLS RELEVANT TO YOUR PRODUCTS OR HOUSEHOLD. You should independently verify recall information through official government sources (FDA.gov, CPSC.gov, USDA.gov, NHTSA.gov), not rely solely on the App for product safety decisions, and consult healthcare professionals for medical concerns related to recalled products.
We are not responsible for the accuracy, completeness, or timeliness of recall data provided by third-party sources, including government agencies.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE CENTER FOR RECALL SAFETY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP, FAILURE TO RECEIVE RECALL NOTIFICATIONS, OR RELIANCE ON RECALL INFORMATION PROVIDED THROUGH THE APP.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
The limitations in this section reflect the allocation of risk between the parties and are an essential element of the basis of the bargain between us.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.
You agree to indemnify, defend, and hold harmless the Center for Recall Safety and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Before initiating any formal dispute resolution, you agree to first contact us at info@centerforrecallsafety.com to attempt to resolve any dispute informally. We will attempt to resolve the dispute within 30 days.
If we cannot resolve a dispute informally, you and we agree to resolve any claims relating to these Terms or the App through final and binding arbitration. The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and will be held in Georgia or another mutually agreed location.
Either party may bring a claim in small claims court if it qualifies, or seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
You may opt out of binding arbitration within 30 days of first accepting these Terms by sending written notice to info@centerforrecallsafety.com with your name, address, and a clear statement that you wish to opt out.
You may terminate your account at any time by using the account deletion feature in Settings > Privacy & Data, or by contacting us at info@centerforrecallsafety.com.
We may suspend or terminate your account and access to the App at any time, with or without cause, including if we reasonably believe that you have violated these Terms, your conduct may harm us or other users, your account has been compromised, or we are required to do so by law.
Upon termination, your right to use the App immediately ceases, we may delete your account data (subject to legal retention requirements), and provisions that by their nature should survive will survive (including Sections 7, 10, 11, 12, 13, and 15).
Termination does not entitle you to a refund of any subscription fees, except as required by applicable law.
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the App.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet/telecommunications failures.
We may provide notices to you through the email address associated with your account, in-app notifications, or posting on our website. You may provide notices to us at the contact information in Section 17.
Section headings are for convenience only and do not affect the interpretation of these Terms.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms in the App, updating the "Last Updated" date, and sending an email notification for significant changes.
Your continued use of the App after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App.
We encourage you to review these Terms periodically to stay informed of any updates.
Email: info@centerforrecallsafety.com — General Inquiries · Technical Support · Legal/Privacy
Mailing Address:
Center for Recall Safety
Canton, GA 30115, United States
Website: centerforrecallsafety.com
BY USING THE RECALLSENTRY APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE AND OUR PRIVACY POLICY.
© 2026 Center for Recall Safety. All rights reserved. RecallSentry is a trademark of the Center for Recall Safety.